AjoLoopAnswers, without the guesswork.
Understand the software, the limits of its records and your responsibilities as a member.
Does AjoLoop hold my money?
No. AjoLoop does not receive, store, transfer or guarantee circle contributions. Members pay one another through arrangements they agree independently.
Can AjoLoop confirm that someone paid?
No. Contributions are member-reported, and acknowledgements are made by participants. AjoLoop does not independently verify bank transfers.
Can I start for free?
Yes. The Free software plan supports one circle with up to five members.
What happens if I need a larger circle?
Plus supports up to three circles with twenty members per circle. Community supports up to ten circles with fifty members per circle.
Who can join my circle?
Circles are private. Members join using invitations and any applicable organiser approval process.
What if someone misses a contribution?
The group is responsible for resolving missed payments and disputes under its own agreement. AjoLoop provides records and management tools, not debt collection or payout guarantees.
Is a circle the same as a savings account?
No. AjoLoop does not provide a bank account, regulated deposit product, insurance or investment service.
How do I get support?
Contact support@ajoloop.com with your account-related question. Do not send passwords, verification codes or bank credentials.
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